About Me
Hi, my name is Eric and I'm working as an Application Support Engineer.
As well as supporting systems I also have experience in networking and automation.
I am most skilled in AWS and Python
Projects
I started this project as a way of learning AWS and to integrate multiple technologies in one app.
I have learned many skills through this project and been I'm proud of having this in my portfolio.
Experience
Administered, Deployed and maintained containerized applications with Docker, SFTP, JIRA. Analyzed Logs with Kibana, Linux and SQL to resolve or raise issues to the Development teams. Created new processes for team and automated by Python and documented with Confluence.
Cyber Command Center Technician
June 2020 - September 2022
Monitor and alert on business critical systems using Solarwinds and JIRA. Created Python scripts and deployed to AWS Lambda/API Gateway to automate internal communication process, speeding up initial notification to customers
Certifications
CCNA Routing/Switching
February 2020 - September 2023
Google IT Support Certification
May 2019
CompTIA A+
January 2019 - January 2022
Education
University of Texas
BA Geography